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Union – An American Bistro
Connection Restaurant Group
BUSINESS PRINCIPLES
Connection Restaurant Group is a Hospitality Management & Consulting Company
whose goal is to own and operate several of Colorado’s most successful
restaurants.
Our growth is based on sound
business practices and principles. The
goal of Connection Restaurant Group is to achieve success on many levels. In
order to meet this goal we must always consider:
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Exceed the
expectations of our guests; hence, guest satisfaction is #1.
Creating new and greater expectations for
our guests while trying to positively impact their dining experience.
Setting standards of excellence is how we get there.
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Our employees
are our greatest resource. We select them carefully, and then give them the
training and opportunities to succeed.
Providing the resources for our staff to be
involved with making a difference in the community.
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Our businesses
are profitable, providing returns-on-investment that allow us to "give
something back" to the communities we serve via special event benefits and
charitable contributions.
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We seek
partnerships only with people who have compatible operating philosophies.
Maintaining a level of fairness and
respect between guests, staff and vendors will enhance future development.
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We have fun at
what we do, and, we are the best at what we do
By making a commitment to
do your best, do what is right and treat others the way we want to be treated,
our efforts will provide a sense of purpose and meaning beyond our basic
financial goals
OPERATING
PHILOSOPHY
The name
“Connection” was chosen for our group because of our firm belief that the
hospitality industry represents a relationship between opportunities for smart,
creative, hardworking people with an entrepreneurial spirit and their desire to
provide a unique dining experience.
Our core
business is the full-service ownership and operation of restaurants.
Additionally, we also offer consulting, product development, executive
recruitment, real estate, and marketing services.
Connection
Restaurant Group operations are professionally managed chef-driven
businesses-each with its own unique identity and compelling character. The
common thread throughout each restaurant is that they each offer the very best
in food, wine, service and perceived value. Service in our restaurants is always
attentive and caring, fueled by the determination that each and every guest
finds their expectations exceeded. Our in-depth experience in every aspect of
the restaurant business enables us to make the tough decisions that ensure that
each restaurant is profitable, and that guest satisfaction is maintained as a #1
goal.
Connection
Restaurant Group will establish a track record of growth through our ability to
select the most talented, energetic, creative, front and back-of-the-house
people in the industry, and then to give them the training and professional
opportunities for career success. We will show pride in the fact that
Connection’s restaurants shall strive for very low turnover rates. That will be
a tribute to an operating philosophy that shares profits with employees whose
commitment to demanding standards ensures our success.
The
cozy, intimate UNION is the epitome of a friendly neighborhood restaurant,
inviting locals and visitors to enjoy the quintessential High Country culinary
experience. To further its connection with the community that it serves, UNION
will donate a portion of all corkage fees collected to local non-profit
organizations.
AN EXTRAVAGANT
PATH through the culinary world that is UNION:
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Creative,
seasonal menus served in a quiet and casual setting in the heart of downtown
Castle Rock.
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Using quality
ingredients from around the block and around the world.
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Superbly prepare
courses available Ala Carte and in a Prix fixe menu, paired with distinctive
wines, introducing our guests to a spectrum of flavors that define the vision
of Chef/Owner Tom Lee and his culinary team.
Great food, great
service, great dining, make the connection
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